As a Member Benefit, ESPA will feature a meeting planner, each month, with their insights into the questions that matter to us as service professionals.
This month’s meeting planner is Robert Donovan, Senior Director, Meeting & Travel Services, American Hospital Association. Robert answers these questions:
- What are the top three things as a planner that you expect or need from your CVB, Hotel or Center services manager?
- What key attributes, qualities or skills are you looking for in your Event Services Representative?
- What is something that an Event Service Professional has done, or does regularly, that you love or value greatly?
To see how Robert responded to these questions, please visit the My ESPA Portal.